Resolution Options for Gift Card Issues
Both the restaurant where the gift card was purchased and Toast Guest Support can help you look up and resend your gift card.
Required Information for Assistance:
-
Purchaser Information:
- Name
- Email address
- Phone number
-
Recipient Information:
- Name
- Email address
- Phone number
-
Restaurant Information:
- Name and address of the restaurant where the gift card was purchased
-
Purchase Details:
- Date of purchase
- Gift card amount
- Last 4 digits of the card used to make the purchase
- Gift card number (if available)
This detailed information will help ensure a fast resolution.
Contact the Restaurant Directly:
Reach out to the restaurant where the gift card was purchased for assistance.
Contact Toast Guest Support